Transform Your Garden Dreams into Reality

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us. This includes:

• Name, email address, and phone number
• Course progress and completion data
• Communication preferences
• Payment information (processed securely)

How We Use Your Information

We use the information we collect to:

• Provide and improve our educational services
• Process course enrollments and payments
• Send course updates and educational content
• Respond to your questions and support requests

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who help us operate our platform.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using Soil to Sprout Academy's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Course Access and Use

Upon enrollment and payment, you receive a non-exclusive, non-transferable license to access course materials for personal, non-commercial use only.

User Responsibilities

• Provide accurate registration information
• Maintain confidentiality of your account credentials
• Use courses for personal learning only
• Respect intellectual property rights

Refund Policy

We offer a 30-day money-back guarantee for course purchases. Refund requests must be submitted within 30 days of purchase.

Limitation of Liability

Soil to Sprout Academy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

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DMCA Copyright Policy

Last updated: December 2024

Copyright Infringement Notification

Soil to Sprout Academy respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Filing a DMCA Notice

If you believe that content on our platform infringes your copyright, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our platform
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

DMCA Agent Contact

Please send DMCA notices to:
Email: [email protected]
Mail: DMCA Agent, Soil to Sprout Academy LLC, 2845 Cedar Ridge Drive, Austin, TX 78703

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information above.

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GDPR Compliance

Last updated: December 2024

Your Data Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Performance of our contract to provide educational services
• Our legitimate interests in improving our services
• Legal obligations

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Exercising Your Rights

To exercise your GDPR rights, please contact us at [email protected]. We will respond within 30 days.

Data Protection Officer

For data protection matters, contact our DPO at [email protected]

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